Box Office FAQ

• The Bailey Performance Center Box Office is open from 11am to 7pm Monday through Friday.

• The Marietta Box Office located on the 2nd floor of the Joe Mack Wilson Student Center is open from 12:30PM-5:00PM Monday through Friday.

• On performance days, the Box Office at your performance location will open one hour before show time and will remain open until the show begins.

Tickets may be purchased in person, by phone, or online.

• In person: Visit the Box Office in the Bailey Performance Center from 11am to 7pm Monday through Friday.
• By phone: please call 470-578-6650 from 11am to 7pm Monday through Friday.
• Online: click here.

We accept cash, check, Visa, MasterCard, American Express, and Discover.

• For general admission events, seat availability is based on arrival. We recommend arriving early to ensure a preferred seat.
• For reserved seating, your seat is already selected and guaranteed, though we still recommend arriving early.

• Free events are general admission, meaning seats are available on a first-come, first-serve basis. We recommend arriving early to ensure admittance.
• Seating in ticketed events is predetermined, though we still recommend arriving early.

No, all sales are final EXCEPT during this unprecedented time of COVID-19. 

Any patron with tickets to cancelled artsKSU events will be automatically issued a refund if paid via credit or debit card. NO FURTHER ACTION IS REQUIRED AT THIS TIME. Please allow 7-10 business days to see the refund(s) reflected. For patrons who paid with cash, refunds will have a longer processing time, and the College of the Arts Box Office staff will be in touch with those patrons by the end of the month. If you have any questions, please e-mail boxoffice@kennesaw.edu. Our staff is monitoring email and voicemail and will return your message as quickly as possible. Thank you for your patience as we work to refund all ticket buyers.

For the latest information and updates from Kennesaw State University about the Coronavirus situation, please visit https://coronavirus.kennesaw.edu/.  

There is a $3 exchanges fee on all orders and are at the discretion of Management.

• Student discounts are available for KSU students; please present your Student ID to receive your discount.
• Standard discounts (Subscription, Senior, Military, KSU Faculty, KSU Staff, KSU Alumni and KSU students) are always available, including the evening of the event.
• Discounts are valid for up to two tickets for each event.
• Group sale tickets are available at a 20% discount for groups of ten or more. Please call the Box Office at 470-578-6650.

We always recommend ordering ahead of time, rather than purchasing a ticket at the door. Many shows sell out and ordering ahead of time ensures a ticket.

• You will receive a "Know-Before-You-Go" email detailing information about your ticketed event. If you do not receive it, please check your junk or spam inbox.
• Subscribe to the College of the Arts email list! This is the best way to receive updates about upcoming events taking place. To sign up for the College of the Arts email, please click here and scroll down to enter your email address. 

We offer several options for purchasing tickets:

• Physical printed tickets are available in person from the College of the Arts Box Office
• Print at home tickets are available for tickets purchased online or by phone
• Will Call for picking up tickets on the night of the performance

When you purchase your ticket, you may choose to pick up your ticket before the event. If you select this option, bring your ID and arrive early to allot time to pick up your ticket.

Yes, every person attending an event needs a ticket.

If you are eligible to receive a complimentary ticket, complimentary tickets may be requested through the complimentary ticket request form. These tickets must be requested no later than 24 hours before the event.

The venue (house) opens approximately thirty minutes prior to all events for early seating.

Each venue features accessible seating. Seat maps may be viewed when purchasing tickets. For more details, please call the Box Office at 470-578-6650. 

Seat maps may be viewed when purchasing tickets. For more details, please call the Box Office at 470-578-6650.

We offer assisted listening devices in Morgan Concert Hall, Scott Rehearsal Hall, Stillwell Theater, and Onyx Theater.

Please visit or contact the Box Office for information about lost and found. Please email boxoffice@kennesaw.edu or call 470-578-6650.